Shipping & Returns

We love to support Australian businesses therefore we opt to use Australia Post to deliver our parcels directly to you!

All orders placed are packaged and distributed within 3 days.

Please allow up to an additional 10 days for delivery, once Australia Post has collected your parcel you will be issued a tracking number.

Be sure to check the correct delivery address has been entered, as failure to do so could result in an additional re-postage fee applied to your order.

Should your parcel arrive damaged, Australia Post offer compensation directly to you, see link below. 

Compensation for lost or damaged items - Australia Post (

For lost or missing parcels, enquires are directed to Australia Post, see link below. Should more than a fortnight pass we will assess each situation independently for a refund or replacement.

Find a missing item - Australia Post (

For any other issues please send a photo of the damaged product and the box to within 24hrs of the parcel being delivered and we will assess.

Unfortunately, we cannot offer a refund or exchange for change of mind.